Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, mobile number, and account login details
• Usage Information: Device type, browser type, IP address, pages visited, and search queries related to medicines
• Cookies and Tracking Technologies: Cookies and similar technologies to improve user experience, track website performance, and analyze user behavior

How We Use Your Data

We use the collected information for the following purposes:

• To provide and maintain our services
• To allow users to search medicine information
• To verify user accounts using OTP login
• To improve platform performance and user experience
• To communicate updates, notifications, or support responses
• To prevent fraud, abuse, or unauthorized access

AI Data Processing

DawaAI.info uses AI technology to analyze medicine-related queries and provide informational insights.

User queries may be processed by automated systems to improve accuracy and performance of our AI services.

However, the platform does not store personal medical records or provide medical diagnosis.

Data Sharing and Third Parties

We do not sell or rent your personal data to third parties.

However, we may share limited information with trusted third-party services for:

These service providers are required to protect your information.

• Payment processing
• Analytics services
• Hosting and infrastructure providers
• OTP verification services

Data Security

We take reasonable security measures to protect your personal information, including:

However, no system is completely secure, and we cannot guarantee absolute data security.

• Secure servers
• Encryption technologies
• Restricted access to sensitive data

Cookies Policy

DawaAI.info may use cookies to:

• Improve website performance
• Remember user preferences
• Analyze traffic and usage patterns
• Users may disable cookies through their browser settings.

User Rights

Depending on applicable laws, users may have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion of their data
• Withdraw consent for certain data processing
• Users can contact us for such requests.

Children's Privacy

DawaAI.info services are not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

Changes to Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with the revised date.

Users are encouraged to review this page periodically.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: support@dawaai.info
• Website: www.dawaai.info